Our full Terms and Conditions:

 Customer Privacy Policy 
 General Terms 
 Educational & Local Government Orders 
 Opening An Account & Placing Orders 
 Placing Overseas Orders 
 Contact Details 
 Payment For Services 
 Right To Cancel & Refunds Policy 
 Complaints Procedure 
 Customer Service 
 Customer Security 
 Invitation to Which? Online Customers 
 Warranty & Liability 
 Supply Of Services 
 Copyright Notice & Usage Guidelines 

Please read our terms and conditions carefully before proceeding with an order, as these will govern any contract of sale that we - Anyweb Internet Marketing and you - the customer will enter into. These terms and conditions do not affect your statutory rights as a retail consumer.

Anyweb Internet Marketing is committed to both your privacy and security. The information collected by us concerning you or your company is attained in accordance with the Data Protection Act 1998, and to Which? – Web Trader Code of Practice. This information will be stored and utilised in agreement with you.

We collect information about you / your company for two reasons:

1.) To process your order
2.) To provide you with the best possible service

We will not email you in future unless you give us consent (written or checkbox confirmation), and we will always give you the chance to refuse any marketing emails from us.

We will never give or sell your details to ANY third party.

The type of information we will collect about you includes:

a.) Your Name
b.) Address
c.) Phone Number
d.) Email Address

We will never collect and store any sensitive information about you or your company without your explicit consent. The information we hold will be accurate, up to date and can be checked by you by sending an email addressing your request. If on the occasion you find any inaccuracies with your information, we will immediately delete or correct it.

Again, the personal information we hold will be highly secure and in accordance with our Internet Security policy, the law and the Which? Web Trader Code of Practice. If we intend to store your information outside the EEA (European Economic Area), we will ALWAYS obtain your consent first.

We may use technology to track the patterns and behaviours of visitors to our site. This can include using a "cookie" that would be stored on your computer by the browser. Although you can modify your browser to prevent this happening (please refer to your browser''s help files). The information collected in this way can be used to identify you, unless you modify your browser settings. If you have any questions or comments about privacy, then please e-mail or write to A.I.M. Head Office:

16 Larchmont Road
Leicester
Leicestershire
LE4 0BE
UK

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Only persons of 18 years and over may order from this site

We reserve the right to not supply services.

Our services remain the property of Anyweb Internet Marketing until payment is received in full. Any software ordered from us will be supplied with a publishers licence. The terms of this licence must also be complied with, in addition to our terms and conditions.

Services must be paid in full, unless we have agreed otherwise. If you are a business and wish payment to place an order on Account, then you will have set up a credit account with us first (please refer to the section below: Opening an Account).

These terms and conditions are subject to change at any time without prior notice being given. Although if you have subscribed to our e-mail service, you will automatically receive updates approximately once a year.

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We do accept Local Government Authority orders.

However you still need to complete a credit account application.

You will then be issued an account number that will need to be stated when placing an order.

When making an education / local government order with us. In addition to the order communication (email etc), we also require a fax copy of the order indicating the “Confirmation of Internet Order”.

Credit Accounts may be opened at our discretion for Government Departments, Educational Establishments (Schools, Colleges etc), Local Authorities and certain incorporated businesses (these are all subject to status). Credit Accounts are subject to a minimum initial order of £200 + VAT, and subsequent orders of no less than £100. Credit accounts must be paid strictly to the terms we agree, which will be 30 days from date of invoice (unless otherwise agreed).

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Due to our extremely competitive prices, we do not generally open many “credit accounts” until a trading history has been established (several orders paid in full). However, if your business has an extremely good standing with an excellent credit history, then the option to open an account will be available via our sign-up process (credit account application form).

To place an order using your credit account, you must have been issued with a username and password. Please refer to the associated Anyweb sites to receive this information.

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We only except orders from outside of the UK in certain instances, therefore note the following for all overseas orders:

Payment should be transferred and completed into our account at the cost of the customer, and then guaranteed by our bank before we can despatch goods or services. We do not accept overseas cheques.

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Our address and trading styles for postal communication are:

A.I.M
Suite 1, 59 Cleveland Road
Wigston
Leicester
LE18 1NF
United Kingdom

UK Sales Team: 0116 281 2726 (9:30am - 4:00pm)
European Sales Team: 0845 193 0131 (9:00am 4:00pm)
Technical Support: 0871 204 0324 (9:00am 4:00pm 9 second call routing delay)

E-mail: web@anywebinternetmarketing.com

We can be contacted by phone between the specified times from Monday to Friday.

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We accept all the traditional methods of payment, although some are subject to the transfer of funds prior to supply of service. We also accept payment by credit card, or you can use your Anyweb credit account if you have one.

If you do not wish to enter your credit card details online, then please call us and we will be happy to take your details over the telephone. With credit card orders, some additional security measures my need to be taken, we will contact you concerning this matter after we have received your order. If you incorrectly place an order, then please contact us either by email or by telephone (ask for our customer services department).

All services remain the property of Anyweb Internet Marketing until full payment is received and processed.

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All customers have a right to cancel their order. Please cancel in writing or by e-mail within 14 days.

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Please send any complaints in written format (preferably by e-mail) or direct to our Head Office:

A.I.M
Suite 1, 59 Cleveland Road
Wigston
Leicestershire
LE18 1NF
United Kingdom

All complaints will be acknowledged within 5 working days. We take complaints very seriously, and aim to follow all the government guidelines, which can be viewed at:

 http://www.cabinet-office.gov.uk 

We will try to keep you informed at all stages

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Customer service and support is available between 9.00am - 4.00pm, Monday to Friday.

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Security at Anyweb Internet Marketing is handled personally by our experts who regularly review the security of our system to ensure it remains both up-to-date and completely airtight. If any changes are made to the system, he oversees that all procedures are within 3rd Party specifications and remain completely secure.

 Review our security awareness policies 

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Please feel free to visit Which? online and comment about the service you have received from our company. If you feel you would like to complain about us to Which? readers, we hope you will first use our internal complaints procedure and allow us to deal with your grievance swiftly.

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AnyWeb Internet Marketing does not provide warranties on any software or merchandise. Any warranty or promises made by the manufacturers are solely their liability (subject to applicable Consumer Legislation). We do not exclude our liability for fraud, death or personal injury. In no event shall the company be liable for any special, incidental, indirect or consequential damages whatsoever (including and without limitation to damages, for loss of business profits, business interruption, loss of business information, or any other pecuniary loss) arising out of the use of the information made available on this web site.

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Services are not supplied on a trial basis

THE CONSUMER PROTECTION (DISTANCE SELLING) REGULATIONS 2000

Please note the right to cancel does not extend to Business Customers, or to any services that are labour intensive. Neither does your right to cancel extend to opened Software, Video or Audio.

Business and Trade customers getting special trade prices for resale purposes should note that many of the terms and conditions listed above, only apply to retail consumers as required under law.

Our terms and conditions do not affect your statutory rights as a retail consumer.

All services are provided according to these Terms and Conditions

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These terms and conditions are the property of AnyWeb Internet Marketing, and can only be used with our written permission (which is available for a small charge).

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